Announcements

Hypervisor maintenance on Feb 29th

  • 17th February 2020

On February 29th, starting at 10 am EST time, we will be replacing a hard drive in two of our hypervisors.  As a result, some downtime will occur. We expect the downtime window to last 30-40 mins.

We apologize for any inconvenience this may cause.

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[Completed] Dallas Network Maintenance (8PM EST - January 21, 2020)

  • 21st January 2020
Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ...
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[In Progress] New Help Desk Deployment (12 PM EST - January 22, 2020)

  • 20th January 2020
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ...
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March/April Billing

  • 24th April 2017
A software issue caused some invoices to not be generated for customers for March/April. This issue has been fixed and any invoices that were due have been processed at this time.If you manually pay invoices your invoice due dates have been extended to 05/1/17 to allow you time to pay the invoices. We do apologize for any inconvenience. If there ...
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