Maintenance notification

  • 9th November 2016
Dear customers, On the evening of 11/8 and during early morning hours of 11/9, we will be performing scheduled maintenance across our infrastructure. The following will be performed:  - All virtual machines will be upgraded to a new range of cutting-edge hypervisors. Configurations specific to each virtual machine will not change, meaning that ...
Continue reading

DDoS attack in Atlanta

  • 12th February 2016
Datacenter technicians are reporting a DDoS attack on the Atlanta network at this time. Monitoring is not reporting any issues however services may be impacted until technicians can contain the attack 
Continue reading

[Resolved] - Issues with shared servers

  • 4th February 2016
UPDATE - All servers have been back online for an hour or so. Please let support know if there are any lingering issuesUPDATE - 9:48 AM US EST: server7 is now back online, our SA team is working with our cloud vendor to bring server6 back online ASAPWe are aware of the issues with shared servers at the moment. Our cloud vendor is working on it as ...
Continue reading

[Resolved] - Dedicated Server Connectivity Issue

  • 19th January 2016
UPDATE: Switch has been rebooted, all connectivity has been restored at this time. Thank you for your patience.

An issue with a switch is causing connectivity issues for a select few servers in Atlanta. Remote hands has been dispatched at this time to repair the issue.
Continue reading